Free employment law advice

How our free employment law advice policy works

Redmans are a firm of specialist employment solicitors who can offer you an initial free  employment law consultation with our experienced employment lawyers, whatever your problem, wherever you are based in the United Kingdom. The initial free employment law advice will cover the assessment of your case or query, usually by phone and/or email.

How we will deal with an initial employment law consultation

Once you have submitted your enquiry a specialist employment lawyer will, where possible, call you within one hour to discuss your matter with you.

If you are submitting your enquiry in writing and you wish to undertake a free initial consultation, we would be grateful if you could keep the information that you are providing us with to a minimum, if possible – be as short and precise as you possibly can. If you send us large amounts of confidential documents or your matter is potentially complex then whether we offer a free initial consultation is at our discretion – we will tell you after we have reviewed your enquiry whether we are able to provide a free initial consultation or whether there will be a charge for this.

The employment lawyer calling you will be one of the following: one of our specialist employment solicitors; a Chartered Legal Executive; a Legal Executive; or a paralegal.

If we do not think that your case is appropriate for a free initial consultation

If we do not think that your case is appropriate for a free initial consultation (for the reasons detailed above) then we will then give you the option of a nominal agreed (fixed) fee that is necessary for us to consider and assess your case, and to provide the initial advice. A typical charge for this is between £200 and £300 plus VAT, however this is just an average. A case with a lot of background history and issues is likely to be more than this, and conversely a more simple and self -contained issue could be less.

Important points when providing us with your documents

Please note:

• you must send us your documents through our online portal or by email – we will not accept the provision of documentation for an initial consultation by post and any documents that we receive on this basis will be shredded;
• do not send us original documentation by post as it may be lost or damaged in transit, and we cannot guarantee receipt – you must therefore, as above, send us your documents via our online portal or by email

Our one day policy

In periods of extreme high volume of enquiries received, and during a period of public holidays (such as Christmas and New Year), we may not always be able to offer free initial advice and/or a no win no fee service.

Although we are usually able to confirm the same day (and often within hours) whether we are able to progress your enquiry if you have not heard back from us WITHIN 1 WORKING DAY of submitting your enquiry then please assume we are unable to progress this.

Other sources of free employment law advice

We will normally be able to offer employees a free employment law consultation but if we cannot, or if you would prefer to seek your free employment law advice elsewhere, then we recommend contacting the following organisations:

• Free Representation Unit (for assistance with Employment Tribunal claims)
• Citizens Advice Bureau (for general queries – check if they have an employment law adviser available in your local branch)
• Advocate (free advocacy service provided by qualified barristers)

Please note that there is no guarantee that the above organisations will be able to offer you free employment law advice, and this is not intended to be an exhaustive list.